The employment services reform will result in more service points for the Ostrobothnia Employment Area 

As of 1 January 2025, the current state employment services will be transferred to municipalities. In the future, individual and business clients will receive help on job search and recruitment from municipal employment services instead of the TE Office. Although the reform is structurally extensive, from the client’s perspective, only the contact details will change. The Ostrobothnia Employment Area includes the municipalities of Kaskinen, Korsnäs, Laihia, Maalahti, Mustasaari, Närpiö, Uusikaarlepyy, Vaasa and Vöyri. 

Client’s will be able to access employment services without an appointment also next year in Vaasa and Närpiö, where services will continue in the premises of the current TE Offices. In Vaasa, employment services will continue to serve clients at the state office building at Wolffintie 35, while in Närpiö, services will be available at the service point at Närpiöntie 4. The opening hours will be updated on the municipalities’ websites at the end of the year.  

Starting from 1 January 2025, a prior appointment will be required to access services in person in Kaskinen, Korsnäs, Laihia, Maalahti, Mustasaari, Uusikaarlepyy, and Vöyri. Each municipality will have service points that operate by appointment, located in the municipalities’ own premises, such as town halls. Clients are advised to request an appointment through the Employment Services. Detailed addresses and contact information will be updated on the municipalities’ websites at the end of the year.  

For example, residents of Uusikaarlepyy will still be able to use the services provided in Pietarsaari until the end of this year; starting next year, services will be available without an appointment in Vaasa, or by appointment at the Uusikaarlepyy town hall.  

Phone numbers will be updated at the beginning of the year 

The Ostrobothnia Employment Services’ phone service for individual and business clients will begin on 1 January 2025 with new phone numbers. The new service number for individual clients is 06 325 4400, and 06 325 4500 for business clients.  

The direct work phone numbers and e-mail addresses of the staff will also change. The TE Office will inform its clients directly about the new contact details.  

Efforts will be made to ensure that client’s will be able to retain the same contact persons, also known as case officials. However, a client’s case official may change if the official is assigned to a different employment area than the one the client remains in.  

Online services will not change 

Online services will remain unchanged on the Job Market Finland platform, a national online service for managing job search and recruitment-related matters.  

You can log in on the Job Market Finland website using your online banking credentials or mobile ID. Once logged in, you can register as a jobseeker, track the status of your job search, or apply for start-up grants, for example. 

Job Market Finland provides answers to clients’ questions 

The Job Market Finland website has published frequently asked questions (FAQ) about the employment services reform on Ostrobothnia’s regional page. The site contains answers to questions regarding the changes from the client’s perspective in Ostrobothnia. 

The questions and answers cover many topics including job search obligations, the transfer of client information, and the reasons behind the reform. Explore the questions and answers on the Job Market Finland website.